If you can no longer take part in the Cardiff Half Marathon due to injury, illness or other circumstances, or you would like to update your entry details you have until the booking edits deadline to make changes or gift your place to another runner.
If you purchased the additional booking protection insurance, you will be able to claim a refund if you can no longer take part. You’ll find details in your confirmation email.
If you have a space via an official charity and are no longer able to take part and wish to transfer your place to another runner, please contact the charity directly to discuss your options.
If you have an Affiliated ticket type you will need to transfer it to someone eligible to take it (that is affiliated to a UK Athletics Club).
GIFTED ENTRIES
The gifting process will open later this year. If you choose to gift your entry to another person, your original entry will be cancelled and you won’t be refunded.
How it works: If you choose to gift your entry to another person, your original entry will be cancelled and you won’t be refunded. Please contact LDT support, providing the nominated recipients name and email before the advertised deadline, and they will look to begin the transfer process.
Use it or lose it: Your nominated recipient must claim your entry before the booking edits deadline, which will be publicised when the gifting service opens.
Please note: This is a gifting service and no refunds will be issued or payment requested from the person receiving your entry. Once you have gifted your entry your space will be cancelled and this process cannot be undone – even if the recipient does not claim their entry – so only proceed if you are 100% sure and know/trust the person you are gifting to.
Beware: Do not sell your space to somebody you do not know or trust and be aware there are scammers in operation on social media, in particular on Facebook.
Please note: it may take several working days to process so please contact as soon as possible before the transfer deadline to ensure your transfer can be processed.
EDITING YOUR EXISTING ENTRY
Our booking edits deadline is your last chance to make any final changes to your entry. These include:
- Your predicted finish time (this will determine your starting pen)
- Your postage address (where your race pack will be delivered)
- Your t-shirt size
- Welsh language preferences (this will determine whether you get a Cymraeg badge on your bib)
Entry gifting or booking edits will not be possible past the booking edits deadline as race packs (with runners specific medical and address details) go into production after this date.
Never swap your race number with any other runner outside of the official gifting service via our registration system as this will cause problems for our medical teams and results service. It will also invalidate insurance if the person running with your number is involved in an incident and is extremely dangerous (we will not be able to alert your emergency contact). If race organisers become aware of anyone who swaps their race number they will be disqualified and reported to UK Athletics, you will also be banned from all future R4W events. Processes are in place to monitor the swapping of race numbers, including finish line camera technology and social media monitoring. Spot checks will also be in operation at pen entry points.
