£19,000 to £21,000 depending on experience + pension
12 months (opportunities for extension)
Run 4 Wales, the events team
behind some of Wales’ biggest mass participation events, including the Cardiff
Half Marathon, is looking for an enthusiastic Volunteer Manager to join their
busy team, working with one of the biggest volunteer teams in Wales
Volunteers are essential to the success of our events and we couldn’t do it without them. The Volunteer Manager will focus on the day to day running and development of the current volunteer programme as well as supporting and managing our volunteers in their roles at our events.
The Volunteer Manager will be an
integral part of the event operations team which currently deliver the Cardiff
Bay 10km Run, Newport Wales Marathon and 10km, Porthcawl 10km, Barry Island
10km, Dell Technologies Management Challenge and the Cardiff University Cardiff
Experience in managing volunteers
is essential. The successful candidate must be able to demonstrate excellent interpersonal
and strong organisational skills, time management, organisation, customer
service, project and planning experience. Previous on-site outdoor event
experience is an advantage.
Alongside the Head of Event
Delivery, the successful candidate will be responsible for planning,
coordinating, delivering an established volunteer programme and ensuring a
consistent delivery of Run 4 Wales’ objectives to deliver high quality
sustainable mass-participation events.
This is a rare opportunity to
work for a growing and forward-thinking company, who reward hard work and
commitment with an engaging and flexible working environment.
This is a full-time position,
working Monday – Friday during regular office hours (9am to 5pm) as well as
and maintain recruitment strategy to attract a high calibre of volunteers to
work on multiple events and to achieve set targets.
- Manage Volunteer Leads, Co-ordinators and groups
of volunteers, maintaining commitment and motivation throughout
training/briefing sessions and events
messages through various media platforms including emails, websites, social
media print materials and race e newsletters
- Prepare Volunteer plans, critical paths,
schedules, volunteer briefings and event documentation to ensure the safe and
successful delivery of events.
and deliver training programmes/briefings for Volunteers/Supervisors
- Respond to volunteer enquiries, both from
prospective and existing volunteers, over the phone, email and social media
- Maintain and further develop a volunteer recruitment
programme and its development methods across all events
- Development of volunteer resourcing plans for
- Development of volunteer role descriptions and
briefing documents in advance of events
- Management of volunteer records on the
volunteer management system
- Organisation of resourcing of equipment to
volunteers for events
- Liaise with contractors, and suppliers on
documentation and bookings.
effectively, prioritising tasks when under pressure an ability to quickly adapt
to changing situations and creating opportunities to manage volunteers on race
day from briefing to clear up.
working knowledge of Run 4 Wales events with the aim of continuing to improve
the events according to the company’s ethos and ambitions.
and monitor a set budget.
- Assist and support other staff in event
- Event day supervision of all volunteers, their
supervisors and the functional/delivery areas they are supporting – eg Water
Stations, Bag Drop areas etc
- Experience managing volunteers and delivering a
- Ability to recruit new volunteers from sectors
of the community across the R4W portfolio of events
- Experience of management tools, processes and practices
- Excellent communication and interpersonal
skills, with strong attention to detail and accuracy
- Excellent time management and organisation and
- UK driving license and willingness to drive
- Ability to multi-task and work flexibly across
different project areas
- Must enjoy and work well in a team environment
- Excellent IT skills on a range of software
- Event experience, and a good knowledge and understanding of
- Knowledge, experience or qualifications of
event health and safety practices
- An interest in an active lifestyle
- Welsh speaking
We are looking forward to hearing from you so please complete the short application form, attach your up-to-date CV and a cover letter letting us know why you believe you are suitable for the role evidencing against the job description and skills and experience required for this role.
Submit: Please email your application to [email protected]
Deadline: For your application to be fully considered please ensure your application reaches Run 4 Wales by the deadline of 12 noon on Thursday 2nd January 2020
Interview: Interviews will take place on Wednesday 8th January and Thursday 9th January 2020
Due to the high volume of applications it may not
be possible to acknowledge all applications or provide feedback to candidates
who are not selected for interview.
Run 4 Wales is an equal opportunities employer and is committed to delivering on our equality policies. We welcome applicants from all sections of the community, particularly under-represented groups. If you require assistance with your application please contact us via email at [email protected] or write to us at Run 4 Wales, Capital Retail Park, Pod 1, Leckwith Rd, Cardiff CF11 8EG.
The data you provide to us in your application will be processed by Run 4 Wales for recruitment
purposes only. If you are successful in your application, this information may
be retained and further processed within your personal records in accordance
with our employee data privacy policies.