06.10.13 Cardiff Half Marathon -

FAQs

Entering the race

Q. How old must I be to enter the half marathon ?

A. Half marathon entrants must be 17 years or older on the day of the race. Younger runners can take part in the Family Fun Run.

Q. How much does it cost to register?

A. The cost for runners that are not affiliated with a running club is £39. The cost for runners who are affiliated with a running club is £37. Welsh Athletics registered athletes can enter for £29. Lower Early Bird prices are available to runners who sign up before the published Early Bird deadline.

Q. When do entries close?

A. Entries for the Cardiff University/Cardiff Half Marathon will close on Monday 11th September.

Q. I have entered the race, how do I know my entry has been received?

A. If you entered online you will receive a confirmation email shortly afterwards. If this did not happen please contact us.

Q. What will I receive before the race?

A. All runners who have been accepted into the race will be sent a race pack by post which will include important race information, race number and timing chip. This will arrive 2-3 weeks before the race.

Q. I have entered but am unable to take part, can I get a refund or give my place to a friend?

A. You are entitled to a refund within the first two weeks of signing up (the cooling off period). After this time, we are unable to give refunds or defer entries until next year’s race. You can transfer your place to a friend up until Tuesday 15th August. There is a £5.80 administration charge for this service which needs to be arranged through the online Active system. CLICK HERE for information on how to transfer.

The cooling off period does not apply in the final two weeks before entries close in September, as race packs will be put into production instantly to ensure you receive them in good time before the event – so please only enter if you are sure you are able to take part at this stage.

Please note: Never swap your race number with any other runner as this could cause problems for our medical teams and results service. If race organisers become aware of anyone who swaps their race number they will be disqualified and reported to British Athletics.

 

Registration And Withdrawal Information

Q. Which category do I fall under?

A. The affiliated category is for those registered with an athletics club – membership numbers must be stated during registration. The non-affiliated category is for those who are not registered with an athletics club. The Welsh-registered category is for those who are registered with a Welsh athletics club. You will need to provide an up-to-date membership number upon entry so please have this handy and ensure that your club membership is up-to-date.

Q. How do I make changes to my registration?

A. Changes to your entry can be made by logging into your account at https://myevents.active.com/. This link is also included on your confirmation email.

NB if you try to log in via the registration page at www.cardiffhalfmarathon.co.uk then it will prompt you to issue payment again resulting in your entry being duplicated.

Q. When will my race pack arrive?

A. Race packs are sent out 2-3 weeks prior to the event

Q. When will I receive my race t-shirt?

A. Finishers’ t-shirts will be given out on completion of the race. A medal and a goody bag will also be given out separately.

Q. I can no longer take part in the race. Can I withdraw from the race and receive a full refund?

A. As detailed in the terms and conditions signed when entering, a participant may withdraw free-of-charge (with the exception of the processing fee taken by ACTIVE) up to two weeks after payment of the event fee (unless entering within two weeks of the closing deadline as all packs will be put straight into production at this point). Notice of withdrawal from the event must be communicated by emailing cardiffhalfmarathon@run4wales.org stating clearly the desire to withdraw and putting the word WITHDRAWAL in the subject line of the email. Withdrawals will not be accepted by telephone. After the expiry of the two-week post payment period, the entry fee will not be refunded. Participants can withdraw at any point prior to the race.

Q. I can no longer take part in the race. Can i defer my entry to another event?

A. Entries cannot be deferred to the following year nor to any other event – but spaces can transferred to another runners (details above).

Q. I would like to withdraw from the race. Can I transfer my space to another runner?

A. Yes, spaces can be transferred to another runner until the transfer deadline date on Tuesday 15th August. After this date, race packs go into production so details cannot be changed. Any transfer to another participant will be subject to a transfer fee of £5.80. Transfers are conducted through the online entry system by the withdrawing participant and the new participant. CLICK HERE for information on how to transfer.  The new participant will pay the relevant entry fees through the entry system, and once complete the withdrawing participant will automatically receive their refund.

Q. Why have I been charged an admin fee from Active?

A. Active Network are the company who provide our registration system; the admin fee charged by them is non-refundable and is separate from the Run 4 Wales entry fee.

 

Running the race

Q. How far is a half marathon?

A. The half marathon is 13.1 miles or in metric 21.1km

Q. How slowly can I complete the race? Can I walk part of the race?

A. As detailed in the terms and conditions of entry, the Cardiff/University/Cardiff Half Marathon is a running race in which participants should make best efforts to complete the course within a 4 hour 30 minute cut-off point. In order to safely get the city moving again and protect all participants, after this time all roads will be reopened and throughout the race a sweep bus will collect those at the back of the race unable to keep up with the allotted 20 minute a mile pace. We encourage everyone to run as much as possible in order to avoid the cut-off time.

Q. Where is the race start, finish and race village?

A. The race starts outside Cardiff Castle on Castle Street at 10am. The race will finish on King Edward VII Avenue. The race village is at City Hall Lawn outside Cardiff’s City Hall.

Q. I don’t live in Cardiff and don’t know the route, will I be able to get lost?

A. No. The course will be marshalled throughout.

Q. What happens if I cannot finish the race?

A. We will have medical points along the route. If you are just too tired we will have vehicles to get you back to the start/finish area.

Q. Can I take part in the race with a pushchair, dog, skateboard, wheeled device, nordic sticks, or bulky fancy dress.

A. No participant may bring dogs, baby joggers, baby strollers, skateboards, Nordic sticks, rollerblades, hand cycles, Kangoo Jumps, stilts, crutches, unauthorised bicycles or any other wheeled device on the course, except for hand propelled wheelchairs in the mass race (within a designated pen assigned by the organiser). Any bulky items or fancy dress which you wish to carry with you as part of a challenge must be cleared with the race director if it is likely to impact on your ability to complete the course within 4 hours 30 minutes or impede other participants.

Q. How old must I be to compete?

A. The minimum age is 17 yrs of age on the day of the race.

Q. Can I run in fancy dress?

A. Yes, we like to encourage lots of fancy dress participants – they help make the race really fun for spectators, families and runners. Please let us know if your costume is bulky a cleared with the race director if it is likely to impact on your ability to complete the course within 4 hours 30 minutes or impede other participants.

Q. Can I wear headphones?

A. Avoid using headphones whilst running to limit the risk of injury to yourself and other participants. The Organiser will not be held responsible for incidents caused as a result of the use of headphones which inhibit the communication of important warnings or information from emergency services or course marshals.

Q. Will there be anywhere to store my bag during the race?

A. Yes, each runner will be able to store one bag. The exact location of the bag storage facilities will be printed in the race brochure which will be sent to you in your runners pack.

Q. Is the course suitable for a wheelchair?

A. We welcome wheelchair competitors however there is a “significant climb” at 12 miles on Fairoak Road for about 300 metres that previous wheelchair participants have found difficult and indeed had to go up backwards.

We wish to make you aware of this challenging feature ahead of the event so that you have no “surprises” on the day.

 

Running for charity

Q. Can I raise money for any charity I choose?

A. Yes. Please contact your chosen charity to obtain sponsor forms and support.

Q. Do I have to raise money for a charity or good cause?

A. No, it is not compulsory – it is entirely up to you.

Q. What if my charity is not listed?

A. You can run for any charity of your choice, the charity does not have to be listed on our associated charities page in order for you to fundraise.

Q. Where do I go for my sponsorship forms?

Sponsorship forms/running vests are to be obtained from your chosen charity direct, please contact them at your earliest convenience

 

General information

Q. What do I get for my money?

A. You’ll get a fantastic, well organised race with good facilities and a variety of freebies and a post race goody bag, including a technical running t-shirt.

Q. How do I find out which roads are closed?

A. Full details of all road closures will be included in your race pack and will be available on the Cardiff Half Marathon website.

Q. Can I get a photograph of myself running the race?

A. Yes there will be photographers around the course although we cannot guarantee that you will be captured with so many participants out on the course. Their pictures will be available to purchase at: www.marathon-photos.com

Q. How can I find my loved ones after the race?

A. There will be a designated family meeting area located on City Hall Lawn alongside the race village and in front of the Museum. This will be divided in alphabetical order according to surname.

Q. Where can I find more information?

A. All competitors are encouraged to keep checking this web site as new information will be added continually until race day. If you still cannot get an answer to your question, please contact us.

Q. How can I help with the event if I’m not running?

A. Thank you for your interest. The race relies on volunteers acting as stewards and giving out drinks and medals every year. If you’re not running it’s a great way to ensure the event is a success and helps raise lots of money for charities to continue doing their vital work. If you’re a student it’s also great experience to put on your CV and a fun thing to do with friends. To find out more please email volunteers@run4wales.org